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Ordering Process

Overview

StoneLocator offers a wide variety of natural stone, tile and other building products. You can order products directly from our on-line catalog or by calling, emailing or faxing. All registered users will be able to work directly with a consultant via email or telephone to answer questions about products, pricing, shipping and delivery. Our goal is to make the process as convenient and reliable as possible. Your comments and suggestions for improvements are always appreciated.

We offer multiple options for ordering wholesale stone tile. First, you can visit our site, search for products that you like and order a sample. In order to place an order we request that you register on our site. This will allow you login and save your favorite stone products until you are ready to purchase, You can order a free sample, or if your are ready to purchase – you can place your order with our e-commerce program. For those that need personal service – you can call us at (410) 356-3544 or email us at: [email protected]

The majority of the products listed on the site are readily available to ship from more than 250 distribution warehouses and/or manufacturing plants. The price(s) quoted on our site are based on cost points from specific locations. Your consultant will explore the best combination of product and freight prices so you get the most competitive rates. When ordering multiple items shipping to the same location, we will try to consolidate the items, if possible, to facilitate savings. All orders are confirmed by a Stonelocator consultant regardless of whether you place the order through the order system or via telephone, email or fax. Stone and tile are commodity markets, so pricing and availability will fluctuate with market demand unless a confirmed order is in place.

Large Volume / Factory Direct Orders

When ordering more than 2,000 SF of slab material or 5,000 SF of tile, you will qualify for volume discounts. Also, for larger orders, if your time frame permits, StoneLocator will place your order directly with the primary stage manufacturing plant and facilitate the most direct shipping route to your delivery location. Our global supply chain team will work to obtain the best prices in the world, literally. For more information on volume orders, click here.

To view a list of projects supplied by StoneLocator, click here.

Minimum Order Size

The minimum order size is 100 SF for most products listed on our web site.

The minimum order size for factory direct shipments will vary depending on the product, but the following is a guide:

  • 5,000 SF + for 12” x 12” x 3/8” tile
  • 2,000 SF + for 2 or 3 CM thick tiles or cut to size slab products
  • Varies for thicker, cut to size dimensional stone.

Specialty items such as trim pieces may have lower minimums.

Less than full pallet orders that require special job packing may incur additional crating and handling fees.

Please consult a product specialist for information on the particular products of interest to you.